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“What’s the ROI of gifting?” - your CFO, probably
Based on anew study HockeyStack & Sendosojust did a study of 300+ B2B companies ($20M-$250M ARR) and their gifting programs, it’s…
A lot:
Gifting can feel like a “nice to have,” but it isn’t.
Gifts are marketing performance multipliers because they are relationship multipliers.
If you want results like this from your marketing,send your CFO this study.
I was sitting in a product demo earlier this year about to roll my eyes.
After this poor sales rep listed out what felt like the 734th feature their product had, my mind wandered off to the most valuable marketing framework I’ve ever learned…
…and one this demo could have benefited from.
It’s from April Dunford's book,Obviously Awesome,and I’ve shared it with so many people I’ve lost count… and now you, too.
Here are 3 simple steps you can take to map features to value, and have your customers desperate to buy your product:
List out every feature and capability your product has. Every bell and whistle you can think of – get it on paper.
Example:
Once you have your handy-dandy list of features and capabilities – you can list out what each of those can do for your customers. Pull in sales, customer success, and product teams if you can – they have a totally different view of what customers care about and can be BEYOND helpful here.
Example:
This is the hardest part – but it was such a lightbulb moment for me the first time I read April’s book.
Value takes benefit one step further, as April says, and puts them in the context of the goal the customer is trying to achieve, or problem they’re trying to solve.
It takes a bit of digging, but these questions can help:
Example:
Once you start talking in terms of value over benefits… your customers will pay attention.
And if your sales reps start doing it in their meetings… well, let’s just say that call months ago might have ended in a closed won deal instead of me ghosting that poor rep.
P.S. This came to mind because of an amazing interview Dave did with April – as always let me know if you want me to send over the episode link.
There’s also the handiest graphic that goes with this exercise, but it’s only within April’s book. Let me know if you want to see the other examples by replying to this email… I read (and cherish) every one :)
Dave is joined by Zach Roberts, founder of Break into Product Marketing, and Natalie Taylor, Head of Marketing at Capsule to share. their experiences and strategies for successful product launches in B2B.
Zach and Natalie cover:
Or find it everywhere you listen by searching "exitfive" podcast.
Dave sits down with Adam Goyette, founder of Growth Union and a former marketing leader at G2 and Help Scout. Adam shares his insights from leading growth at top B2B companies to launching his own agency that helps startups scale by integrating holistic growth strategies.
Adam and Dave cover:
Or find it everywhere you listen by searching "exitfive" podcast.
How long should it take to respond to inbound leads? How should you re-engage no-shows? Are you leaving valuable leads hanging?
If you want more demo requests, and more of those requests to turn into revenue, join us for this Exit Five Live session on August 7th at 3pm EST. We’re teaming up with Josh Garrison, VP of Content Marketing at Apollo to break down the ultimate demo request flow for inbound leads.
In this session:
This session is open to anyone that works in B2B marketing, whether you’re an Exit Five member or not. We’ll record this session and share with everyone that registers, even if you can’t make it there live.
But Exit Five Live attendees know it’s better to come join if you can make it and participate in the chat, ask questions, and share your ideas with your peers in marketing.
HOT JOB OF THE WEEK: Brainlabs is hiring a Global CMO / EVP of Social - this is a unique opportunity to work alongside a CEO who "gets" marketing. This is the ideal opportunity for an Exit Five member who's smart, obsessed with social, and has a track record of building audiences on LinkedIn.
Sound like you? Even if you're not sure you meet all the top criteria, check it out and apply here.
Other open roles on the Exit Five job board this week:
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